COVID-19 Plan for the Disability Services Sector

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People with disability who have underlying chronic health conditions, or who have high support needs may be at increased risk of contracting COVID-19. Infection is also likely to spread rapidly in residential settings such as group homes if not managed effectively. It is vital that service providers are prepared and supported to respond to COVID-19.

The Victorian Department of Health and Human Services (the department) has developed this plan to assist disability service providers in Victoria plan for and address the impacts of COVID-19 on business continuity, workforce and service delivery. Each service provider’s situation will be different. This plan should be interpreted and applied consistent with individual circumstances. Clinical and epidemiological understanding of the pandemic continues to evolve, and people should always refer to the latest information available on the department’s COVID-19 section of the website <;.

This document should be read in conjunction with other COVID-19 information published by the department and the Chief Health Officer, and any guidance issued by the Commonwealth Department of Health, the National Disability Insurance Agency (NDIA), and the National Disability Insurance Scheme Quality and Safeguards Commission (NDIS Commission).


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